Shay Shay
4 months ago
Stayed in Ocean City NJ for a comedy show for two nights. The hotel is nothing like the photos. It is in no way as bright and sophisticated as it appears. The hotel here feels like ur visiting your Grammys retirement home apartment who just so happens to hoard 1920s memorabilia. Very “dusty” “doily” kind of vibe. On night two, a transformer goes out at around 9pm while we are at the comedy show. When we return to our room, we walk past the front desk, speak to the attendant, then all the way to our room. The bottom floor is dark, there are no lights, and I smell something burning. We get to our room, there’s no power. We can’t turn on lights or see anything. We walk all the way back to the front desk to ask whats going on. They tell us the power is out due to a blown transformer and that we can change rooms. No one comes to help us with the pitch black rooms or even check for the burning smell thats in our room. No one called us to let us know anything was going on. We ask to check out and receive a partial refund. The charge is $253 a night, and we would not be staying the 2nd night. The ride home is several hours, we make it back around 4am. The following morning around 8am someone “Amanda” calls and offers an apology for our experience. They call it unacceptable! However, they will not offer any type of refund, but does offer 10% off our next stay. 🙃🙃🙃 Needless to say, I won’t be returning!
Review from Google