Hotel San Carlos

Michelle Andujar

a month ago

This place was amazing! The staff was so nice and friendly. They told us some of the history and the famous people who stayed there. Marilyn Monroe, Clark Gable, Mae West, and so many more. They even have a floor dedicated to the air force and so many different aircrafts. I can't wait to go back and rent one of the celebrity suites. The hotel was so we'll preserved and maintained, it's like stepping back in history.

Review from Google

Colin Smith

3 months ago

Check your beds before you unpack, folks. The downside: Found bed bug droppings and a dead bed bug on one of my beds. Fortunately I hadn’t unpacked. Thank goodness. I checked out immediately and was given a refund, thankfully. There is no onsite parking. The recommended parking garage on the same block as the hotel is dirty and seems to be a favorite hangout for homeless addict drug people. On the upside: The location is great, if you’re on a high enough floor to not hear the noise at the restaurants on the street. Very convenient to the convention center, stadium, and business district nearby. Hotel is just next to a couple stops for the local Phoenix above ground streetcar which gives access to much of the city. (I don’t recall the name of it.) Very quaint historic hotel, which has a lot of charm. The lady at the front desk was very kind.

Review from Google

Jennifer Cooper

3 months ago

I was skeptical of this hotel at first. For the price, I expected a run down place but was pleasantly surprised. Parking is less than desired, but we found a parking garage around the corner so not too bad. The hotel was super clean. It could use some upgrades but they have maintained the historic charm. Every employee we spoke to are all amazing. Just super nice people who are happy to accommodate or guide you. Location is great and everything is close. We parked and used waymo or pedicab to go places. This has been such a fun trip and we owe a big part of it to staying here.

Review from Google

Berenice loera

a month ago

The worst place to stay. The photos did not match the room we were given. The room had a terrible odor, making it impossible to stay there comfortably. On top of that, they never returned my security deposit without giving any explanation. I called several times to ask about it, and every time I received terrible customer service I would never recommend this place to anyone. Don't book here, even if it's a last-minute option. We ended up having to find another hotel at 12:00 a.m. during our road trip because we checked in and left almost immediately. Absolutely terrible service.

Review from Google

soraya amos

a month ago

We stayed at this hotel while attending an international event. The staff was very friendly and provided excellent service throughout our stay. However, the hotel feels somewhat neglected and could benefit from better maintenance, additional care, and improved amenities. Overall, the condition and services are closer to a three-star hotel. With some updates and more attention to detail, the experience could be much better.

Review from Google